The Okta Engineering team has identified the potential cause of the issue. Customers trying to connect to the custom domain would see the connectivity error. Our Core Identity team is working on implementing a fix. We will provide another update within the next 15 minutes, or sooner if additional information becomes available.
At 6/22/2026 2:22 PM PT, the team became aware of an issue with our Core Platform service affecting customers in EU Cell 1. During this time, users may experience intermittent failures and high latency when logging in or accessing the service. Our team is actively investigating this issue and is working to mitigate it. We will provide another update within the next 15 minutes, or sooner if additional information becomes available.
At 6/2/2026 2:45 AM PT, Okta teams became aware of an issue with authentication to our service affecting customers in EMEA Cell 9. During this time, users may be experiencing intermittent issues within our system, resulting in error 500. Our team is actively investigating this issue and rerouting the traffic to mitigate the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.