Microsoft 365 Consumer

We've determined that this issue is due to a recent change that included a reference to a deprecated authentication component for mobile devices. We're reverting this offending change to mitigate impact.

We identified a routing issue which is sending Copilot traffic to a portion of infrastructure that is unhealthy, resulting in the access and timeout errors. We're rerouting requests to healthy infrastructure and our telemetry is starting to show service health recovery.