Freshservice

We are observing network performance issues due to our third‑party service provider. Our engineering team is actively working with the provider to investigate and resolve the issue. We will share further updates as more information becomes available.

We are currently investigating reports of performance degradation. Our team is actively looking into the root cause. You may experience unexpected behaviour or delays while using the platform. We will post another update soon.

We are currently experiencing intermittent issues with note creation, replying from tickets to other channels, and creating, updating, or listing contacts and companies (including deletion). Our engineering team is actively working to resolve these issues with high priority.