Datto

Datto

MINOR

Last 30 Days

13 incidents
December 03, 2025
No incidents reported
December 04, 2025
15:25 UTC
Endpoint Backup v2 - Backup Service Interruption with Impacted Asset Visibility in Uniview Portal
December 05, 2025
09:01 UTC
Service Disruption - VSA9
09:12 UTC
Service Disruption - BMS & VOREX
09:12 UTC
Service Disruption - VSA10
December 06, 2025
04:28 UTC
Zinfandel - Delay In Policy Deployment
20:54 UTC
VSA9 - Partial Service Disruption - US-NA1-VSA37
December 07, 2025
No incidents reported
December 08, 2025
No incidents reported
December 09, 2025
12:11 UTC
Datto SaaS Protection - Backup performance degradation for some services on pod 'gbe2-saas-p1'
December 10, 2025
No incidents reported
December 11, 2025
No incidents reported
December 12, 2025
No incidents reported
December 13, 2025
No incidents reported
December 14, 2025
No incidents reported
December 15, 2025
No incidents reported
December 16, 2025
10:54 UTC
Datto RMM - errors may intermittently return in the UI, and features may fail to load
21:39 UTC
KaseyaOne - Error when logging into specific modules via Unified Login
December 17, 2025
No incidents reported
December 18, 2025
No incidents reported
December 19, 2025
10:07 UTC
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'
December 20, 2025
No incidents reported
December 21, 2025
No incidents reported
December 22, 2025
No incidents reported
December 23, 2025
No incidents reported
December 24, 2025
13:37 UTC
Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"
December 25, 2025
No incidents reported
December 26, 2025
No incidents reported
December 27, 2025
No incidents reported
December 28, 2025
No incidents reported
December 29, 2025
17:09 UTC
Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Notice
December 30, 2025
No incidents reported
December 31, 2025
No incidents reported
January 01, 2026
No incidents reported

Ongoing Incidents

Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Notice

We will be performing maintenance on Datto SaaS Protection node ‘use1-bfyii-288' starting Monday December 29th which will require the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete. During this downtime, customers hosted on node ‘use1-bfyii-288' will experience impact to systems and related services to Datto SaaS Protection including: Account ...

Datto
Started 2 days ago

Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"

We are aware of a problem where Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281" can experience unsuccessful backup attempts. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 8 days ago

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 6 months ago

Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 7 months ago

Incidents in the last 30 days

Datto SaaS Protection - Node 'use1-bfyii-288' - Maintenance Notice

We will be performing maintenance on Datto SaaS Protection node ‘use1-bfyii-288' starting Monday December 29th which will require the node to be taken offline temporarily. The maintenance is estimated to take 3-4 days to complete. During this downtime, customers hosted on node ‘use1-bfyii-288' will experience impact to systems and related services to Datto SaaS Protection including: Account ...

Datto
Started 2 days ago

Datto Endpoint Backup - Backup Failures On "gbe2-dtc-server-409281"

We are aware of a problem where Datto Endpoint Backup assets paired to server "gbe2-dtc-server-409281" can experience unsuccessful backup attempts. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 8 days ago

Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p1'

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p1' may experience degraded SharePoint backup performance. The Kaseya R&D Team is Investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 13 days ago Resolved in 4 days

KaseyaOne - Error when logging into specific modules via Unified Login

We are aware of an issue where an error occurs when logging in to Datto RMM or Endpoint Disaster Recovery via KaseyaOne Unified Login. The Kaseya R&D Team is investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 15 days ago Resolved in about 1 hour

Datto RMM - errors may intermittently return in the UI, and features may fail to load

We are aware of a problem where errors may intermittently return in the UI, and features may fail to load for Datto RMM The Kaseya R&D Team are actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 16 days ago Resolved in about 1 hour

Datto SaaS Protection - Backup performance degradation for some services on pod 'gbe2-saas-p1'

We are aware of a problem where SaaS Protection customers hosted on node ‘gbe2-saas-p1' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 23 days ago Resolved in 2 days

VSA9 - Partial Service Disruption - US-NA1-VSA37

We are currently experiencing partial service disruption for US-NA1-VSA37, where administrators may be unable to login to Ui. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team

Datto
Started 25 days ago Resolved in about 3 hours

Zinfandel - Delay In Policy Deployment

Policies are stuck in "Deploying" status for Zinfandel platform

Datto
Started 26 days ago Resolved in about 1 hour

Service Disruption - VSA10

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. Apologies for the inconvenience this may cause. - Cloud Operations Team

Datto
Started 27 days ago Resolved in about 1 hour

Service Disruption - BMS & VOREX

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

Datto
Started 27 days ago Resolved in about 1 hour

Service Disruption - VSA9

We are currently experiencing a service disruption due to an ongoing Cloudflare incident. Our services may be slow or unavailable. We are monitoring the situation and will provide updates as Cloudflare progresses with the fix. - Cloud Operations Team

Datto
Started 27 days ago Resolved in about 1 hour

Endpoint Backup v2 - Backup Service Interruption with Impacted Asset Visibility in Uniview Portal

We are aware of a problem where Endpoint Backup v2 assets are currently experiencing an issue where scheduled backups are not executing, and associated assets are not appearing in the Uniview Portal. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 28 days ago Resolved in about 3 hours

Autotask - America East 1 - Delays with Email Processing

We are aware of a problem where partners in the America East 1 zone are seeing delays with email processing. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Datto
Started 29 days ago Resolved in about 2 hours