Datto

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' are experiencing degraded backup performance for Teams services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where SaaS Protection customers hosted on node 'use1-bfyii-2378' are currently unreachable and are receiving an error when attempting to access their accounts. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'aue1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are currently experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently experiencing service disruption for US - VSA136, where administrators may be unable to login to UI. Our team is actively working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

We are experiencing Partial Service Disruption on Liveconnect.me. Our team is working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

We are aware of a problem where Datto BCDR users paired to server5856 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution. You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen. Thank you for your patience—we’ll provide updates as soon as we have more information.

We are aware of a problem where Datto BCDR users paired to server3445 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where users are intermittently unable to log into the Datto Partner Portal. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where customers hosted on node 'dlt-bfyii-30' may experience issues with backups and/or accessing their accounts. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are experiencing Partial Service Disruption on Liveconnect.me. Our team is working to restore functionality at this time. We apologize for any inconvenience. - Cloud Operations Team

We are aware of a problem where Datto BCDR users paired to server3666 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where users are experiencing intermittent internal server errors and general slowness across the product for Datto RMM on the Zinfandel (US West) platform. The Kaseya R&D Team is investigating the issue to understand the root cause and determine any immediate mitigation measures to restore the service to full performance. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' are experiencing degraded backup performance for SharePoint and Teams services. The Kaseya R&D team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where the assignment of loopback DNS on local interfaces disrupts networking connections on version 2.1.0.0 of Datto Secure Edge. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of an issue where users intermittently encounter a hanging Loading page when attempting a Web Remote connection to devices on the Pinotage platform of Datto RMM. Refreshing the page and clearing the browser cache (using Ctrl+F5 or Ctrl+Shift+R) has been effective in establishing a connection. The Kaseya R&D Team is actively investigating the root cause. For the latest updates, please subscribe to the Kaseya Status Page at https://status.kaseya.com/

We are aware of a problem where KaseyaOne login is returning an error for Datto RMM on the Vidal platform. The Kaseya R&D Team are currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We were experiencing a service disruption for accessing KaseyaOne from 03:23 AM ET to 04:40 AM ET. Currently, KaseyaOne services are operational, and we are continuing to monitor this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ We apologize for any inconvenience. - Kaseya Cloud Operations Team

Subset of VSA10 US customers may be experiencing degraded performance, which may impact administrators' ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the same. We apologize for any inconvenience caused. - Cloud Operations Team

We are aware of a problem where customers hosted on node 'des1-bfyii-1701' are receiving a 500 error when accessing their accounts. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Endpoint Backup and Endpoint Backup for PC assets may encounter intermittent backup failures. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Endpoint Backup for PC and Endpoint Backup nodes are currently experiencing check‑in failures and are unable to establish successful communication. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Endpoint Backup v2 users are currently unable to register new assets in the US-West region. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where BCDR users paired to server3861 can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/